Cancellation Policy

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CSM Cancellation Policy 

Effective July 1st, 2024

How to Cancel Lessons:

There are only two ways to cancel lessons! Email info@certainsparks.com with subject line CANCEL & your student’s name & date(s), OR use the easy contact form on this page. We’ll forward to your teacher.

Cancellation Policy:

  • Less than 1 week notice: lesson is forfeited, student may attend Wednesday 6pm group drop-in class. 
  • More than 1 week notice: lesson is NOT charged / NOT counted, lesson count shifts to the following week.

Make up Class:

  • Group Drop-in Make Up class is every Wednesday at 6pm

Teacher Cancellations:

  • Students may attend Wednesday 6pm group drop-in class (optional)
  • Lesson is NOT charged / NOT counted
  • Lessons resume the following week at regular time

Rate and Payment Structure

Introductory Lesson:
We offer new students a one-time, 30-minute, introductory lesson at no charge. This is a great way for new students to try our studio, meet a teacher, and see if lessons at Certain Sparks Music are right for you. 

Lesson Rate: 

Tuition for all instruments & teachers is $135 for 4 x 30 minute lessons.

Discounts:

  • We‘re happy to offer a 10% sibling discount. When one student pays full tuition, each additional sibling is eligible for a 10% discount from their tuition. 
  • When one student pays full tuition, siblings that take lessons at the same time with the same teacher will receive 25% off each additional sibling in that class. 
  • We also offer a $30 discount when you prepay for 3 lesson cycles. $375 for 12 x 30 minute lessons.

Effective 7/1/24, we will no longer offer any other discounts on tuition.

Payment Structure:

Tuition covers 4 consecutive lessons. This is referred to as one “lesson cycle”. Lessons are typically once per week for 30 minutes. More frequent lessons can be arranged by request & teacher approval.

Payment Schedule:

Payment for a lesson cycle is DUE at the first of 4 lessons. A late payment fee of $35 will be applied to tuition overdue by later than 14 days. Please note that a ‘lesson cycle” is NOT by month, but rather by a count of 4 consecutive weeks of lessons, often starting somewhere in the middle of a calendar month. 

Tracking:

Lost track of lesson count? Ask us for a copy of our records. We have a great system for tracking lesson count.

Autopay Option:

We are now offering an easy auto-pay option. Autopay will charge your card on the 1st of every month. To enroll, send an email to averyL0509@gmail.com with subject line AUTOPAY & your student’s name, and Avery will follow up with confirmation. Auto-pay is highly encouraged!

Heartland Charter students

Step #1 – Schedule a lesson with a CSM teacher & tell them you’re a Heartland student

Step #2 – Request Enrichment Certificate from the school for $135 for 4 x 30 minute lessons*

Step #3 – Simply enjoy lessons & we’ll take care of invoicing the school!

*ALL Heartland certificate requests should be for $135 / 4 x 30-minute lessons at a time. Please note that a ‘lesson cycle” is NOT by month, but rather by a count of 4 consecutive weeks of lessons, often starting somewhere in the middle of a calendar month. 

Our studio has grown over the years, and our cancellation policy is finally catching up! All questions, comments, & feedback are welcome. Contact Randall Sena, Owner-Operator Certain Sparks Music at info@certainsparks.com or (805) 588-9479. Leave a message!