CSM Cancellation Policy:

Effective January 1st, 2023

There is only one way to cancel lessons.

Email info@certainsparks.com with subject line CANCEL & your student’s name.

We’ll forward to your teacher.

If the student cancels a lesson more than 24 hrs in advance, they will NOT be charged for the lesson.

Lessons canceled same day for any reason can be made up at our  group make-up classes on the last Saturday of the month at the following times.

12 noon for under 16
12:30pm for ages 10-16

Teacher Cancellations:

In the event that a teacher needs to cancel a scheduled lesson, your teacher will make-up the lesson at a convenient time, typically the following week at regular time. Of course, there is no penalty / no charge for teacher cancellations.

Student Vacations & Day Trips:

Vacations & Day trips should be handled like any other cancellation. 

Our studio has grown over the years, and our cancellation policy is finally catching up! All questions, comments, & feedback are welcome. Contact Randall Sena, Owner-Operator Certain Sparks Music at info@certainsparks.com or (805) 588-9479. Leave a message!